Customer Service:
Questions/Comments/Concerns:
Elana Carello at elana@ElanaCarello.com.
Feel free to email Elana with any questions regarding styles you see here.
Corporate Address:
Elana Carello Sweaters
52 Mason Avenue,
Cranston, RI 02910
Return Policy:
We have a very liberal return policy - all we ask is that the garment is
returned unworn, with the tags still attached, and in the same condition and packaging in
which it was shipped. You may exchange for another style, color, or size, or return for
reimbursement in full. Please include a copy of your invoice when returning any garments.
Please email elana@ElanaCarello.com
and we will issue a return authorization number. We suggest that you return any garments via
UPS or Federal Express. Please note that the garment may not necessarily be sent back to the
corporate address, so please wait for instructions. Thank you.
